Frequently Asked Questions (FAQ)

How do I get a phone?
You can visit our shop A One Phones at Majestic Plaza with your requirements. Our team will assist you in selecting the best phone for your needs.

For tips on choosing the right phone, check out our Guide to Buying Phones.
What documents or info do I need to buy a phone?
Typically, you need:
  • Valid ID (National ID, Passport, or Driver’s License)
  • Payment method (Cash, Mobile Money, or Card)
  • Preferred phone specifications (Storage, RAM, Brand)
More info can be found in our Buying Requirements article.
Do you offer delivery?
Yes, we offer local delivery within Kampala. Delivery fees may apply depending on the location. Contact us for a quote.
Learn more in our Delivery Information article.
Can I get warranty on phones?
Absolutely. All phones sold come with a warranty from the manufacturer or store. Check your purchase receipt for details.
See Warranty Details for more info.
Payment methods accepted?
We accept:
  • Cash
  • Mobile Money (MTN, Airtel)
  • Card payments (Visa, Mastercard)